![]() ![]() You can also use Quick Assist to give and receive remote assistance. To help someone not on the list, tap or click Help someone new. Or, if you’ve used Easy Connect before, select the contact name of the person you want to help. Go to the search box and enter remote assistance, then select Invite someone to connect to your PC and help you, or offer to help someone else.ĭo one of the following: If you’re using Easy Connect for the first time, select Use Easy Connect. To give help if someone has requested it: To invite someone who isn't on your contact list, select Invite someone to help you. Select Invite someone you trust to help you.ĭo one of the following: If you've never used Easy Connect, select Use Easy Connect. If you've used Easy Connect before, select your helper’s contact name. In the search box on the taskbar, type remote assistance again and select Invite someone to connect to your PC and help you, or offer to help someone else. Then, on the Remote tab, select the Allow Remote Assistance connections to this computer check box, and then select OK. This will now get installed in the specified device group.Windows Remote Assistance lets someone you trust take over your PC and fix a problem from wherever they are.īefore you can use it, you'll need to enable access. In the search box on the taskbar, type remote assistance, and then select Allow Remote Assistance invitations to be sent from this computer from the list of results. Under Assignments, Assign it to the required Device Group.Press OK > Press Next and skip Dependencies and Supersedence.Detection method – File or folder exists.Detection rules – Select File and key in C:\Program Files\Remote help.Under Detection rules, Rule format – Manually configure detection rules.Under Requirements, OS architecture – Select x86, 圆4 or both.Set the Uninstall command remotehelpinstaller.exe /uninstall /quiet acceptTerms=1.Set the Install command remotehelpinstaller.exe /quiet acceptTerms=1.Select the intunewin package created previously and upload it.Add > App type: Windows app (Win32) > Select.Go to Apps > Windows in the Intune portal.Run IntuneWinAppUtil.exe as Administrator.Configure Microsoft Intune for Windows 10 UWP Endpoints. Use the intunewin app util to prepare the remote help app □ Check here Using Microsoft Intune Configure a User-Initiated Remote Access VPN Configuration for iOS.Download the Remote Help app □ Check here.This article identifies the domain URLs that you need to add to the allowlist to ensure communications through firewalls and other security mechanisms The app uses Microsoft Edge WebView2 browser control. Might not be available in the preview in all markets or for all localizations Used for connecting to the Microsoft Graph service Required for logging in to the application Azure AD Required for logging in to the application Microsoft Azure Active Directory (Azure AD) ![]() Used for Azure Communication Service for chat and connection between parties Primary endpoint used for the Remote Help application Required for telemetry and remote service initialization ![]() Used for accessibility features within the app Remote Help works over port 443 and connects to by using RDP and the traffic is encrypted via TLS 1.2īoth Helper and Sharer should be able to reach the below endpoints via port 443 Domain/Name ![]()
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